Data Protection · Applies to all users

Bt22 Privacy Policy — Our Commitment to Protecting Your Data

The security of your personal data is our top priority at bt22. This Privacy Policy clearly sets out what information we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 2026
SSL 256-bit
Encryption Protection
500K+
Protected Users
Not to Third Parties
Your Data Is Never Sold
Completely Confidential
Payment Data Protected

How bt22 Protects Your Privacy

The key pillars of our Privacy Policy at a glance

Industry-Standard Encryption

All your personal and financial information is protected with SSL 256-bit encryption — from data transfer to storage, every step is secured to the highest standard.

Minimal Data Collection

Bt22 only collects data that is necessary to operate the service. We never ask for information that is excessive or irrelevant.

Never Sold to Third Parties

Your data is never sold to advertisers or third parties, and is not shared with anyone except where required by specific legal obligations.

You're in Control

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

Secure Payment Processing

Your PIN or password for bKash, Nagad, or Rocket is never stored on bt22 servers during payment. We comply with PCI-DSS standards.

Retained for a Defined Period

Your data is never kept longer than necessary. After account closure, it is deleted within the timeframe required by applicable law.

01Introduction & Scope

Bt22 is a licensed online gaming and Sports Betting platform. When you use our website bt22.bet, some information is provided directly by you and some is collected automatically. This Privacy Policy explains how bt22 handles that information.

This Privacy Policy applies to all services, mobile sites, and related applications of bt22.bet. By creating an account or using our services, you are considered to have accepted this Privacy Policy.

Important: This policy may be updated periodically. The latest version will always be available on this page. For significant changes, registered users will be notified by email.

We believe your personal data belongs to you. At bt22, privacy isn't just about legal compliance — it's a core part of how we do business. Millions of players in Bangladesh trust us because we treat their data with respect.

02What Information We Collect

Bt22 collects two types of information — data you provide directly and data collected automatically. Each category is detailed below:

Information You Provide Directly

Data Type When It's Collected Requirements
Full name, date of birth At Registration Mandatory
Mobile number & email At Registration Mandatory
National ID (NID) During KYC Verification Before Withdrawal
Address During KYC Verification In Specific Cases
Payment information (mobile number) Deposit / Withdrawal Timing Mandatory
Support Conversations When Using Customer Support Optional

Automatically Collected Data

When you browse bt22, certain technical information is logged automatically:

  • IP address and device type (mobile/desktop)
  • Browser type and version
  • Date, time, and duration of site visits
  • Which pages were visited
  • Referral URL (where you came from)
  • Betting history and gaming activity logs

Automatically collected data is primarily used to maintain platform security, prevent fraud, and improve service quality.

03How Your Information Is Used

Bt22 uses the data it collects solely for the purposes listed below. Each purpose is clearly defined, and data is never used beyond what is necessary:

  • Account Management: Registration, login, password recovery, and profile updates.
  • Identity Verification (KYC): To verify your age and identity, as required by law.
  • Financial Transactions: Processing deposits, withdrawals, and transaction verification.
  • Customer support: Issue resolution, complaint handling, and customer support.
  • Fraud prevention: Preventing multiple accounts, suspicious transactions, and bonus abuse.
  • Legal Compliance: Regulatory reporting and Anti-Money Laundering (AML) compliance.
  • Service Improvement: Analyzing user experience and improving the platform.
  • Contact: Sending important updates, security alerts, and relevant offers.

Marketing communications: You can opt out of promotional emails or SMS from bt22 at any time. However, essential account-related notifications cannot be disabled.

04Data Retention & Security

Bt22 employs both technical and administrative measures to protect your data. Our data centers operate in compliance with international security standards.

Technical Security Measures

SSL/TLS Encryption
All data transfers are encrypted with 256-bit SSL.
Encrypted database
Stored data is protected with at-rest encryption.
Two-Factor Authentication (2FA)
Add an extra layer of security to your account.
24/7 Monitoring
Suspicious activity is detected in real time.

Data Retention Period

How long your data is retained depends on the type of information and legal requirements:

  • Account data: retained for the duration of the account and for 5 years after closure.
  • Financial transaction records: 7 years (legal obligation).
  • KYC documents: 5 years or as required by law.
  • Customer support conversations: 2 years.
  • Betting logs: 3 years.

Once the retention period has passed, data is securely and permanently deleted or anonymized.

05Sharing Information with Third Parties

Bt22 never sells your personal data. However, limited information may be shared in certain circumstances:

When Information Is Shared

  • Payment processors: For processing transactions through bKash, Nagad, Rocket, or your bank only.
  • Identity verification services: With approved third parties for the KYC process.
  • Legal authorities: In response to a court order or legal investigation.
  • Anti-fraud system: Limited data shared with fraud prevention services.
  • IT service providers: With cloud hosting and technology partners.

Guarantee: All third parties with whom data is shared are bound by contract with bt22 and are required to uphold the same standard of privacy protection.

International Data Transfers

Some of bt22's technology partners may be based outside Bangladesh. In such cases, data is transferred in compliance with international data protection standards, with appropriate safeguards in place.

06Cookies & Tracking Technologies

Bt22.bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential cookies: Login sessions and security tokens — the site cannot function without these.
  • Functionality cookies: Remembering language preferences and login state.
  • Analytics cookies: Understanding and improving site usage (via Google Analytics or equivalent).
  • Security Cookies: Fraud detection and device verification.

Manage Cookies

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features on the site.

Essential Functionality Analytics Security

07Your Rights

You have a number of important rights over your personal data at bt22. To exercise any of these rights, please contact us:

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Where there is no legal obligation to retain it, you can request that your data be deleted.

Data Portability

You may request a copy of your personal data for your own records.

Right to Restrict Processing

In certain circumstances, you can request that we restrict how your data is used.

Right to Object

You may object to marketing communications or specific types of data processing.

To exercise your rights: Email us at support@bt22.bet. We'll respond within 30 business days. We may ask for some details to verify your identity.

08Children's Privacy

Bt22 is an adults-only gaming platform. Anyone under the age of 18 is strictly prohibited from opening an account or using the service.

  • Age is verified at registration and reconfirmed during the KYC process.
  • If any minor's data is collected inadvertently, it will be deleted immediately upon discovery.
  • Parents can contact us to report any suspicious accounts.
  • To learn more about responsible gaming, visit our Responsible Gaming View page.

If you believe a minor is using bt22, please contact us immediately at support@bt22.bet.

09Policy Updates

Bt22 may update this Privacy Policy from time to time. Updates may be prompted by:

  • New laws or regulatory requirements.
  • Addition of new services or technologies.
  • Improvements based on user feedback and suggestions.
  • Improving security measures.

For significant changes, advance notice will be given via your registered email or through the site. Continued use of the site after any changes constitutes acceptance of the updated policy.

Note: Check this page regularly. The "Last Updated" date at the top of the page will tell you whether the policy has changed.

10Contact

For any privacy-related questions, requests, or complaints, please reach out to our dedicated team:

Email
support@bt22.bet
Response within 24–48 hours
Live Chat
Via the live chat widget on the site
Available 24/7

We will do our utmost to resolve your complaint. However, if you are not satisfied with the outcome, you have the right to escalate the matter to the relevant regulatory authority.

Join a Safe and Trusted Platform

Your data is fully protected at bt22. Open an account today and enjoy the best Sports Betting and gaming experience in Bangladesh.

18+ only. Please gamble responsibly. Responsible Gaming →

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